Level 3 NVQ Diploma in Pharmacy Service Skills (QCF)

This qualification has been designed for those working in a pharmacy setting, either in the community or in a hospital. The qualification meets the needs of the pharmacy sector and related sector regulators and the requirements for endorsement of skills for Health as the relevant Sector Skills Council for use in England, Wales and Northern Ireland. . The candidates will gain skills to be able to work as a pharmacy dispensary technician and contribute to the operation of a pharmacy workplace safely and efficiently.

Course Structure

An Apprentice will achieve 14 mandatory and 3 optional Units (17 units in total) to gain the full qualification. An apprentice will be trained for each unit at the workplace. An apprentice will provide range of evidence and demonstrate the consistency in each unit. The college will assign an assessor to each apprentice who will assess the apprentice’s competencies for each unit against the qualification occupational standards. For further information related to the qualification, please click: please click here:

Mandatory Units

Unit 001 Provide an effective and responsive pharmacy service
Unit 002 Process pharmaceutical queries
Unit 003 Ensure your own actions reduce risks to health and safety
Unit 004 Reflect on and develop your practice Mandatory
Unit 005 Receive prescription from individuals
Unit 006 Confirm prescription validity
Unit 007 Assemble prescribed Items
Unit 008 Issue prescribed Items
Unit 009 Prepare extemporaneous medicines for individual use
Unit 010 Order pharmaceutical stock
Unit 011 Receive pharmaceutical stock
Unit 012 Maintain pharmaceutical stock
Unit 013 Issue pharmaceutical stock
Unit 014 Undertake an in-process accuracy check of assembled prescribed items, prior to the final accuracy check
Recommended Optional Units
Unit015 Provide advice on symptoms and actions and uses of medicines
Unit016 Assist in the sale of medicines and products
Unit017 Provide an effective service in a setting outside the pharmacy
Unit018 Assist in the supply of pharmaceutical appliances
Unit019 Process prescriptions for payment
Unit020 Enable learning rough demonstrations and instructions
Unit021 Contribute to the effectiveness of teams

Assessments :

College will allocate an assessor to each learner and assessment will be done via e-portfolio ( one file)

Entry Requirements:

Candidates who have completed the City & Guilds Level 2 Certificate in Pharmacy Services Skills can apply for this course.